Archive | October, 2007

Engage or Die

I’ve been reading numerous articles lately on how to leverage the power of social computing to bring marketing and public relations into the 21st century. I recently came across The Future of Communications – A Manifesto for Integrating Social Media into Marketing. Reminiscent of Cluetrain, my favorites excerpts include: Engage or Die Monologue has given  Read more »

Radical Transparency

A common refrain at HighEdWebDev2007 and other conferences I’ve attended recently has been the frustration many of us feel when trying to convince management that “radical transparency” is a good idea, that allowing students to blog without editoria

Pecha Kucha

I’ve had many people looking for more information on Pecha Kucha after using it for my presentation at HighEdWebDev 2007. A Pecha Kucha slide show consists of 20 slides for exactly 20 seconds each for a total time of 6:40. For more information see:

Higher Ed Web Development Gets Flattened – Slides and Script

I would like to thank everyone for their participation and feedback at HighEdWebDev 2007. I had many requests for both the PowerPoint slides and the script for the presentation which are listed below. Time permitting, I will add audio to the PowerPo

I’m Off to Rochester and HighEdWeb 2007

I’ll be making the short drive down the Thruway to Rochester today for HighEdWebDev 2007 I would recommend that anyone attending my presentation on Tuesday look at my posts for the conference which can be found at markagreenfield.com/category/high

The 7 Habits of Highly Effective Web Teams

Stephen Covey is best known for his bestselling book The 7 habits of Highly Effective People. Over the years I have given numerous presentations on how to incorporate the 7 habits into customer service. For those of you not familiar with the book,