I’ve been reading numerous articles lately on how to leverage the power of social computing to bring marketing and public relations into the 21st century. I recently came across The Future of Communications – A Manifesto for Integrating Social Media into Marketing. Reminiscent of Cluetrain, my favorites excerpts include: Engage or Die Monologue has given  Read more »

A common refrain at HighEdWebDev2007 and other conferences I’ve attended recently has been the frustration many of us feel when trying to convince management that “radical transparency” is a good idea, that allowing students to blog without editoria

I’ve had many people looking for more information on Pecha Kucha after using it for my presentation at HighEdWebDev 2007. A Pecha Kucha slide show consists of 20 slides for exactly 20 seconds each for a total time of 6:40. For more information see:

I would like to thank everyone for their participation and feedback at HighEdWebDev 2007. I had many requests for both the PowerPoint slides and the script for the presentation which are listed below. Time permitting, I will add audio to the PowerPo

I’ll be making the short drive down the Thruway to Rochester today for HighEdWebDev 2007 I would recommend that anyone attending my presentation on Tuesday look at my posts for the conference which can be found at markagreenfield.com/category/high

Stephen Covey is best known for his bestselling book The 7 habits of Highly Effective People. Over the years I have given numerous presentations on how to incorporate the 7 habits into customer service. For those of you not familiar with the book,