Today my thoughts and prayers are with Virginia Tech. I made many trips to Blacksburg when I was coaching lacrosse and I always found everyone associated with the university to be good people. It was no surprise today as I watch the story unfold on television and saw the dignity and courage displayed by the Hokie Nation. Look no further than Nikki Giovanni’s closing remarks at today’s convocation for the true spirit of Virginia Tech.
All higher education web professionals today are taking a close look at how to improve communications in emergencies. Karine Joly has written an excellent post on lessons learned in crisis communications. She also has written on using Twitter as another emergency communications channel. Most people I’ve spoken with in the past about Twitter didn’t see the value, but using it in during a crisis like we saw yesterday makes perfect sense.